The Brittalytics Audit Tool (BAT) is a standalone web app that helps users find hidden weaknesses in their tools and workflows. These weaknesses, called "brittlenesses," can make systems unreliable or less effective. BAT is a game-changer because it helps users understand their work better and find problems that usually require complicated testing methods. Traditional testing often misses these issues, meaning teams don’t always focus on the most important fixes—but BAT solves that problem.

Now, UXers (like agile software developers and product owners) can spot and fix weaknesses in their processes, human-machine teamwork, and software tools to make them work better in real-world situations. BAT lets users create a model of their workflow, answer a set of targeted questions to uncover brittlenesses, and focus on the best solutions—whether that means the most effective, cheapest, or fastest to apply.

Capture real-world use cases within a workflow, users can clearly map tasks, roles, tools, and automation involved in their work. This structured approach provides a comprehensive view of the workflow, helping pinpoint key components and relationships.

Identify brittleness indicators through research-backed questions directly tied to the workflow, much like how doctors or mechanics use diagnostic questions to uncover underlying issues.

Determine which issues to tackle first and how to implement the most effective solutions.

Each brittleness type has a corresponding, proven intervention designed to mitigate the underlying issue and enhance decision support. These interventions are based on decades of Cognitive Systems Engineering (CSE) research and have been successfully applied to hundreds of systems.